Privacy Policy

At Hello Guyz, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our online store or use any of our services.

By using our website (the “Site”), you consent to the practices described in this Privacy Policy. Please read this document carefully.

1. Information We Collect

We collect information from you when you visit our Site, make a purchase, create an account, or interact with our services. The information we collect includes:

Personal Information: Name, email address, shipping address, billing address, phone number, payment details (such as credit card numbers), and any other information you provide voluntarily.
Account Information: When you create an account, we collect your login credentials and preferences.
Transactional Data: Details about products you purchase, shipping methods, and payment information.
Technical Data: We collect information about your device and usage of our website through cookies and similar technologies. This may include IP address, browser type, operating system, referring URL, and browsing behavior on our Site.

2. How We Use Your Information

We use the collected data to:

Process Orders: To fulfill and deliver your orders, process payments, and handle returns or refunds.
Customer Service: To respond to your inquiries, provide assistance, and offer customer support.
Account Management: To manage your account, process login, and customize your shopping experience.
Marketing: To send you promotional offers, newsletters, and updates if you have opted into marketing communications. You can opt-out at any time.
Improve Our Website: To analyze website usage and improve the design, functionality, and performance of our online store.
Legal Requirements: To comply with legal obligations, resolve disputes, and enforce our policies.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following circumstances:

Service Providers: We may share your information with third-party vendors who assist with payment processing, shipping, marketing services, website hosting, and other essential business operations.
Legal Compliance: We may disclose your information if required by law, to respond to legal claims, or to protect the safety, rights, or property of Hello Guyz or others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Security of Your Information

We take appropriate security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of sensitive information (such as payment details), secure socket layer (SSL) technology for data transmission, and regular security audits.

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. Cookies are small files stored on your device that help us remember your preferences.

Types of Cookies We Use:
- Essential Cookies: These are necessary for the Site’s operation and cannot be disabled.
- Performance Cookies: These help us understand how users interact with the Site to improve its performance.
- Targeting Cookies: These are used to deliver relevant advertising based on your browsing history.

You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of the Site.

6. Your Rights

You have the right to:

Access Your Information: You can request access to the personal data we hold about you.
Correct or Update Information: You can update your account information or request corrections to inaccurate data.
Delete Your Information: You may request the deletion of your personal information, subject to legal obligations.
Opt-Out of Marketing: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

To exercise these rights, please contact us using the details provided below.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us, and we will promptly delete it.

10. Changes to This Policy

Hello Guyz reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically to stay informed about our privacy practices.